Senior Channel/Institutional Contracts Analyst in East Hanover, NJ

Senior Analyst, Channel/Institutional Contracts

Major Activities (Describe 8-12 main activities)

• Process Expert/Lead – Maintain a high degree of contract drafting accuracy.
• Work closely with operational stakeholders to ensure seamless transition of the contract from inception to implementation.
• Evaluate and interpret contracts to ensure correct setup of products, pricing, chargeback, and membership terms.
• Create and maintain Indirect/Direct membership information in Model N and SAP.
• Conduct Class of Trade research to support Government Pricing calculations. Serve as subject matter expert for the
• department and leverage knowledge of system and chargeback/membership expertise to drive priorities,
• project development quality/speed, and compliance.
• Manage and/or coordinate special projects.
• Business Partnering - Support contract strategy feasibility discussions with IM US contract teams.
• Demonstrate effective prioritization to ensure document turnaround times within agreed-upon timelines.
• Partner with the Government Pricing team to ensure accurate pricing calculations. Communicate with wholesalers, GPO, LTC, Specialty Groups, HIBCC, IMS, and HRSA to determine member eligibility.
• Partner with Market Access to support the implementation of new strategies. Work with teams in locations both inside and outside the U.S. to achieve department objectives.
• Team Leadership/Meeting Facilitation - Conduct meetings to achieve issue resolution within the department, with internal customers, wholesalers, specialty distributors, LTC, and GPOs.
• Maintain systems and logs to track contracts, rebate, chargebacks, and membership issues for accurate reporting to
• management.
• Data Analytics/Super User: Designated resource within department to be the expert on all systems and programs.
• Provide expertise in testing, troubleshooting, as well as identifying errors and process
• efficiencies.
• Quality Assurance – Ensure adherence to all standard operating procedures and SOX requirements.
• Ensure communication to management about identified risks to the department and organization.
• Identify any areas for improvement and provide actionable feedback.

Key Performance Indicators

(Indicate how performance for this job will be measured)

• Timeliness targets for contract authoring, contract entry, chargeback processing, membership maintenance, and rebate payments are achieved each month
• Accuracy targets for contract entry, chargeback processing, membership maintenance, and rebate payments are achieved each month
• Fulfillment of objectives and service level agreements achieved
• Well organized, compliant, innovative, and collaborative team environment is sustained

Education:

• BA/BS degree or Equivalent 4-year degree required.
• Focus in Finance, Accounting, or Business Administration preferred.

Languages:

• Mastery of the English language (written and oral)

Experience/Professional requirement:

• > 2 years’ experience in pharmaceutical/biotech industry
• Familiarization with contract authoring, chargeback adjudication, rebate processing, membership, and contract maintenance preferred

Technical Knowledge/Professional Competencies

• Working knowledge of class of trade and customer identifiers
• Understanding of pharmaceutical product discount contracts with various healthcare providers
• Proficiency in computer applications, including Microsoft Office, Outlook, and Adobe Acrobat
• Proficiency with life science applications. Model N. Deal Management and SAP a plus

Leadership/Organizational Skills

• Demonstrate persistent follow through and ability to juggle shifting priorities with ease
• Superior proof reading and organizational skills; detail oriented  and self-directed
• Proven ability to work independently, prioritize workload and manage competing priorities.
• Ability to research and respond to complex customer issues with reasoned judgment
• Strong collaboration, communication and negotiating skills
• Strong leadership, motivation skills with ability to influence without direct responsibility
• Strong project and process management experience
• Results-oriented ability to deliver under tight deadlines
• Willingness to train and coach other

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