PSEM Project Manager in Brooklyn, NY

Hybrid: Work location & Remote (3 days in office/2 days remote)

The Client Office of Technology and Innovation has been tasked with recruiting a Project manager 3, PSEM.

• This role for Project Management resource who is required to support and lead projects with a focus on technical implementation activities that require a deep technical knowledge.
• This resource shall be able to communicate with Operational, Engineering, and Business stakeholders.
• Without this role, the PSEM division will be unable to support proper processes that are required to coordinate technical details among various engineering and operational support teams.

TASKS:

• Manage the end-to-end implementation of systems and enhancements for NYC’s 9-1-1 operations & Emergency Management support.
• Determine and define the project approach, resource requirements, team roles and responsibilities, and ensure that project resources are used effectively.
• Develop and review estimates and assumptions for the project’s schedule, effort, and cost using established estimating models, best practices, and past experience.
• Create scope statements, weekly status reports, risk and issues log and other project deliverables.
• Manage project throughout the entire implementation and development life cycle, providing direction for  project teams and monitoring the progress of deliverables and tasks.
• Manage risks and issues and develop risk mitigation strategies.
• Create and manage project and communication plans.
• Plan, track, and drive infrastructure solutions.
• Work closely with executive level leadership, as well as internal and external stakeholders.
• Provide oversight and management of blended teams of independent consultants and staff; manage vendor relationships,
• Ensure that staff and consultants adhere to the published PMO methodology and development standards defined for the PMO.
• Participate in the creation of Statement of Work, contracts, etc.
• Engage in PMO-related functions including monitoring budget and ensuring that established communication plans, risk management, and similar processes are adhered to.
• Participate in the review of project artifacts including technical requirements, user experience design, architecture, testing and implementation documentation.
• Manage the development of training plans and future support needs.
• Manage project close out and transition of all project artifacts and knowledge transfer to Agency staff prior to disengaging from a project.
• Support and contribute to the Program’s goal of ongoing process improvement, and adherence to Project Management Institute’s PMBOK and OTI Public Safety Emergency Management (PSEM) published project methodologies.
• Report to senior management within the Program, OTI, and stakeholder agencies on project status.
• Support the Director of Project Management with managing PMO functions including change requests, document and deliverable management, scheduling, reporting, etc.
• Address client concerns and escalate all project risks and issues appropriately and manage them to resolution;

 MANDATORY SKILLS/EXPERIENCE 

• A baccalaureate degree from an accredited college.
• 5+ years of experience project managing IT network infrastructure projects end-to-end.
• Minimum 8 years of experience overseeing medium to large scale projects.
• Proficient in MS Word, MS PowerPoint, MS Project, MS Visio.
• Project Management experience including project planning, scheduling with significant project Dependencies

Desirable skills/experience:

• PMP Certification.
• Solid technical experience in a large-scale enterprise environment for Emergency services.
• Project Management experience managing third party service providers.

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