Technical Support in Philadelphia, PA

  • Title: Technical Support
  • Code: RCI-110581-1
  • RequirementID: 118121
  • Location: Philadelphia, PA 19103
  • Posted Date: 05/21/2024
  • Duration: 6 Months
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  Job Description

Standard working shift: 7am – 4pm/8am - 5pm EST (M-F)

6 month contract , Possible Extension

Must be able to work 100% onsite at Philadelphia, PA, no exceptions

Must Haves:

  • PC imaging,
  • ServiceNOW
  • Windows 11

will support MDT refresh project

  • Familiar with PC hardware and software, windows 11 specifically.
  • Will be required to move objects up to 25 pounds and have good communication skills.
  • This position will be a refresh roll where candidate will reimage devices and track progress.
  • The position will report to a project lead.
  • Team size around 25+

The day-to-day responsibilities resource would support

  • 1-2 yrs minimum exp Tech Support (HS ok)
  • Must be able to lift 25 lbs
  • Familiar with PC Imagining, windows 11 and MS apps
  • Good communication, self starter, motivated, good time mgmt
  • Tech aspects of role will be trained
  • ServiceNOW exp beneficial (1-3 yrs)
  • Will report to SR Tech on MDT project

Skill Year of experience How it was used?
PC Refresh    
PC Imaging    
ServiceNow    
Windows 11    

 

 

 



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