Phlebotomist Floater - 1st Shift in Rocky River, OH

Shift/Time Zone: 6:30am-5pm

Additional Job Details:

• This person will float between 3 counties: Lake, Summit, Cuyahoga
• After a home base is established, mileage/travel time will be reimbursed

Duties:

• The Phlebotomist III- Float represents the face of our company to patients who come to Client, both as part of their health routine or for insights into life-defining health decisions.
• The Phlebotomist III- Float draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The Phlebotomist III- Float has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• The Phlebotomist III- Float is responsible in providing coverage at multiple locations for multiple roles.
• The Phlebotomist III- Float must ensure that daily activities of the Patient Service Center/Mobile/Long Term Care/In-Office Phlebotomy are completed accurately and on time.
• The Phlebotomist III- Float demonstrates Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to work and direct daily activity in a doctor's office, a patient service center, in a house call environment, long term care or as business needs dictate.
• Must be able to step in for a Phlebotomist III- Float and lead one or more PSR on site.
• Will be required to act as a coach, mentor, instructor, resource advisor for new employees and provide effective onboarding services to new clients.
• They will also act as point of contact to staff on site and provide regular input to the group lead or supervisor.
• The Phlebotomist III- Float may also focus on working with customers who have a high complexity and/or volume practice with a specialized focus requiring outstanding phlebotomy skills.

In addition, these practices require a higher level of customer facing skills including verbal and written communications, problem solving, and collaboration with multiple functions, such as:

• Sales, Laboratory Testing Services, IT connectivity, Billing, and Logistics due to their specialty and or complex test orders.
• The Phlebotomist III- Float must be capable of handling multiple priorities in a high-volume setting.

Required Education

1. High school diploma or equivalent.
2. Medical training: medical assistant or paramedic training preferred.
3. Phlebotomy certification preferred.
4. Required in California, Nevada, and Washington.

Work Experience

1. 2-4 years' phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
2. Experience in a PSC/IOP environment preferred.
3. Customer service in a retail or service environment preferred.
4. Keyboard/data entry experience.

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