Volunteer Recruitment Support in New Haven, CT

Must be available and flexible to work all of the following shifts:

• Mon-Thu: 7:30am-4:00pm; 9:00am-5:30pm; 10:00am-6:30pm
• Fri: 7:30am-4:00pm; 8:00am-4:30pm; 9:00am-5:30pm
• Sat: As needed per level of recruitment activity. Would be given advance notice if Saturday work is needed.

Would like to see CV's with:

• Minimum of 3 years’ experience in a clinical setting (research or healthcare)
• Minimum of 1 year experience in clinical research recruitment
• Health care practice experience with valid license (RN, LPN)
• Patient Interaction (no clinical procedures)

 What is the minimum education experience required?:

• Bachelor’s degree (Preferred but not required)

 Summary:

• Volunteer Recruitment Support is responsible for registering new and current clinical research participants and conducting a series of pre-screening procedures to determine eligibility and enroll them for clinical studies.
• Volunteer Recruitment Support executes recruitment strategies and acts in compliance with regulatory requirements related to the protection of all participants confidential data.
• Additional responsibilities may include serving as preceptor for new staff in training and participating in projects within the department related to participant outreach, metrics, and database optimization.

 Responsibilities:

• Maintains first contact with potential participants and informs them about clinical research and available study opportunities
• Communicates protocol requirements, study procedures, stipend information, and PCRU policies to potential participants in a prompt and professional manner
• Assesses participants qualifications for participation in a study based on information gathered during the intake in accordance with study protocol inclusion/exclusion criteria and medical guidance
• Maintains source documentation, accuracy, accessibility, and confidentiality of participant records and reports
• Communicates with participants via text messaging, emailing, and other methods in compliance with regulatory requirements for study related recruitment, follow up, soliciting updated information and regular database clean up
• Schedules study screenings and cohorts/groups for dosing according to established timelines and manages appointments
• Demonstrates positive attitude to the participant population to ensure trust in clinical research
• Performs database cleanup activities and other recruitment and targeted outreach projects
• May train and mentors new staff members
• May cross-functional responsibilities within the recruitment department, such as participant payments, marketing, website development, and social media

 Day 2 Day:

• Clinical trial study pre-screening
• Participants review of ongoing studies
• Intake of participant background
• Decipher if candidate is a good fit for a study

 Hard Skills:

1. Medical Terminology
2. Clinical Mindset
3. Ability to multi-task within multiple systems/data bases
4. Maintaining a high level of moral and professionalism
5. Independent thinker and decision ability
6. Phone intake/triage

 Skills Set/Experience proven to be successful in this role. (Not Required)

• Clinical Setting
• LPN
• Oral Communication
• Written Communication
• Patient evaluation and intervention
• Independent decision making
• LPN
• Retired RN
• Public Health Grad
• No direct patient care.
• Call Center type assignment.

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