Associate Master Data Specialist in Mississauga, ON

Hybrid - This role requires the candidate to work in the Mississauga office 3 days a week

Must Have Skills

• SAP ECC/S4 Hana/MDG
• GxP understanding

 Position

• The Master Data Specialist (MDS) is part of the Global Master Data Operations (GMDO) team and supports it with tailored services regarding the provision of high-quality master data.
• The role is vital to enable critical supply chain and manufacturing processes.
• The MDS sustains various global master data maintenance systems and operational processes in close collaboration with the local and global functional experts.
• Moreover, the MDS strives for the continuous improvement of data and the relevant systems in which it resides.

 Primary duties and responsibilities

• The core responsibility of the MDS is end-to-end master data maintenance and leading continuous improvement and implementation projects.
• In addition, the MDS coaches the AMDS by providing guidance on solving problems and making decisions and may deputize the MDSS.
• Collect, consolidate, maintain (CRUD), audit, and cleanse master data in various systems across regions in collaboration with the local and global functional experts, including mass changes
• Ensure right first time including all pre-checks and evaluation of correct parameters
• Adhere to the service level agreement (SLA)
• Identify and report maintenance related issues, analyze root-causes, and resolve issues
• Support the business with master data solutions and special requests
• Audit data in IDQ, manage master data discrepancies in Veeva, and work with the business to correct and prevent errors, ensuring records are synchronized, accurate, & complete
• Actively contribute in the further development of data standards and templates
• Identify and lead continuous improvement and implementation projects to reduce lead time and increase data quality such as automation (ex. RPA) and data/process improvements
• Provide input for the development of training and documentation and support onboarding of new team members
• Collaborate with stakeholders, team members, and internal partners
• Report workload and progress on a regular basis to the Team Lead

Qualifications & Experience:

• Bachelor’s degree OR specialized diploma with experience
• Experience in Supply Chain, Logistics, or Manufacturing Operations in a global environment with strong knowledge of business processes in pharmaceutical supply chain
• At least 7-10 years of experience in master data maintenance, preferably in the pharmaceutical industry, with a focus in SAP MM, PP, SD, or QM modules, SAP APO, SAP TM, SAP EWM, or OMP
• Experience with MDG-M or S/4HANA and proficiency in the German language are an asset
• Knowledge and experience of delivering projects in an agile framework
• Ability to communicate clearly and professionally, both orally and in writing in English
• Competency with MS Office applications (Excel, Word, Visio, PowerPoint) and experience with document sharing systems

Competencies and Skills

• Excellent teamwork skills and the ability to work effectively with a range of stakeholders
• Cultural sensitivity to interact with internal customers around the globe
• Great organizational and time management skills as well as the ability to deliver under pressure
• Adaptability and flexibility including the ability to manage ambiguity and change
• Meticulous approach of working, attention to detail as well as solution-oriented mindset
• Affinity and interest for data and IT topics as well as state-of-the-art business applications
• Process and master data quality improvement orientation as well as end-to-end thinking
• Strong analytical/problem solving skills and proactive management of issues before they arise
• Initiative and ownership to tackle projects, problems, and changes without being asked

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