- Title: Project Manager
- Code: RCI-147912-1
- RequirementID: 122034
- Location: Redmond, WA 98052
- Posted Date: 10/23/2024
- Duration: 2 Months
- Salary ($): 59.78 - 60.34 per Hourly
- Name: Priya Singh
- Email: Priya.Singh@rangam.com
- Phone: 908-704-8843
- Name:Ankit Shah
- Email: Ankit.Shah@rangam.com
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Phone: 908-704-8843 ✖ 210
908-704-8843
hybrid, Redmond, Washington, Monday-Friday 40hours a week/ No Overtime
occasional on-site for workshops
Chance for Extension (Y/N): Possibility (based on budget and performance)
Top 3 Hard Skills Required + Years of Experience
- Minimum 2+ years experience with Azure DevOps (ADO)
- Minimum 2+ years experience with MS Office Suite.
- Minimum 2+ years experience with Teams.
Typical Day in the Role
Purpose of the Team:
- Ops team sits within CCT and manages data platform, automation and operations for CCT programs and communities.
- Develop, maintain, and manage program requirements, plans, timeline, issues, risks and challenges. Support Managers to drive a program or projects.
- Work closely with program/process owners, stakeholders and business partners to identify business change and drive the consensus necessary to adopt a manageable change strategy.
- Manage programs and projects involving multiple parties/organizations with conflicting agendas and business priorities.
- Lead cross-organization project teams towards targeted and scheduled outcomes.
- Engage with program/process owners, stakeholders and business partners as necessary to communicate project objectives, strategy, tactics, and ongoing progress.
Key projects:
- Setting up communities, including creating back-end forms and workflows needed to orchestrate various customer connection activities
- Project management of client Community Programs, including Customer Connection Programs, MVP programs, MFUG and CDAC
- Act as the initial point of contact for customer queries for community programs
- Setting up and driving community calls and webinars - includes setting up the event, creating invites, content reviews, and post-call reporting and analytics
- Monitoring and tracking customer activities in the community Teams sites, to ensure customers receive responses from client in a timely fashion, and that activities are recorded for the purpose of badging
- Monthly and ad-hoc status reporting for community programs to key internal stakeholders
- Run Private Previews and other early-stage co-development activities within the programs
- Provide reporting and develop specs for PowerBI dashboard for various program components, including Azure DevOps engagements and TAP Validation tool feedback
- Develop a comprehensive playbook of operational processes used within the community programs
- Event planning and execution
- Business group - S-C-M CxE Customer Connection WDG Surrounding team - CCT manages private and public facing customer communities that connect client customers with engineers in order to gather feedback that aid product dev.
Typical task breakdown and operating rhythm:
- The role will consist of 30-40% meetings, 30-40% process execution, 20% project work
Candidate Requirements
• Years of Experience Required: 1-2 overall years of experience in the field.
• Degrees or certifications required: Bachelor's degree is required to be eligible for this role.
• Disqualifiers: Candidates with Lack of Azure DevOps Experience, Inadequate MS Office Skills, Insufficient Teams experience, and No Background in Engineering Orgs.
• Best vs. Average: Attention to detail and commitment to delivering quality work, especially in monitoring and responding to the community of customers. Candidates should be familiar with advanced features of MS Teams, indicating good communication and collaboration skills. Best: high-powered analytical skills and the ability to understand concepts and situations that pass by many others. While not mandatory, having a basic understanding of data and Power BI is considered a nice-to-have skill.About Rangam:
Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. We specialize in attracting and retaining talent globally for rewarding careers in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, whether in the USA, UK, India, or Ireland. Additionally, we offer Location Independent jobs and contract positions across different verticals and industries. Rangam strives to put job seekers first, providing them with free access to search for jobs, post resumes, and research companies. Every day, we connect millions of people to new opportunities. p >