Lab Services Lead in Spring House, PA

Lab Services Lead

This individual is expected to be on site every day and spend some time at Malvern and Spring House each week.

We can determine which location will be primary – meaning 3-4 days and 1-2 day at the other site each week.

Occasional travel to another site in PA in the future 1 per month and potential 1 per month to Raritan NJ

Notes 

• Role will be onsite at Spring House or Malvern location
• Must be able to travel between both PA sites
• May have to drive to NJ once a month for meetings
• This position is a "Lab Services Lead"
• Bachelors degree required
• Must be familiar with lab environments
• Will be working with stakeholders directly
• Will be working with 3rd party suppliers and managing the providers who deliver services
• Must have excellent written and verbal communication
• Help drive standardization processes
• Must ensure lab services are being met
• Must know lab standards

Top 3 Skills:

• Must be able to show progression in a lab environment
• Must have progressed in Project Management skills (following a time line and budget, etc)
• Must have the ability to manager the suppliers/providers

This role is based in Spring House or Malvern, PA and reports to the Regional Lab Services Regional Manager.

• The Lab Services Lead is accountable for Lab Services strategy execution and providing oversight of vendor service delivery in the PA, NJ region.
• This individual has accountability for standardized and consistent Lab Services within the selected sites.
• This role is responsible for alignment with the site business customers, and other stakeholders and partners.
• Key relationships include Lab Services leadership, site level business customers and FM resources, outsourced vendors management team, key partners (e.g., Finance, IT, HR, EHS, Quality, Compliance, eCMMS teams, and Procurement)
• A suitable candidate for this role will have strong communication skills, experience in regulated environments and GxP labs, and experience with outsourced models.

Key Responsibilities:

 Managing Lab Services at assigned sites

• Implement Lab Services, driving standardized and consistent processes
• Assure sustained operations for Lab Services
• Accountable for deployment of Lab Services strategies/programs across assigned sites
• Accountable for Lab Services business continuity plans

 Serve as the point of contact for implementation of new services and input on projects

•  Support Lab Services team on innovation, sustainability, and process improvement projects

 Responsible for site lab services performance

• Assure services are delivered in compliance with SOPs, regulatory requirements
• Accountable for data/information accuracy to support Lab Services
• Metrics, programs, and performance.
• Assure that all lab services contractors (Avantor, Agilent, CBRE) receive appropriate training according to scope of work; monitor training compliance

 Responsible for oversight/performance management of lab services operating budgets

• Partner on the entitlement / needs assessment process for the assigned sites
• Monitor actual vs budget and ensure change controls are processed accurately

Accountable for up to date and accurate inventory process in partnership with the business and suppliers

• Collaborate with eCMMS team to support the ongoing maintenance of asset inventory
• Monitor utilization of standardized tool to maintain accurate inventory of lab assets
• Support business partners with asset redeployment needs

 Focus on Customer and Supplier Engagement

• Develop and maintain strategic relationships between Lab services, business partners, and outsourced vendors at the assigned sites
• Develop and champion effective one team mind set among contracted partners supporting lab services on site
• Attend and/or chair program governance forums such as SMT and weekly operations meetings.
• Partner with EHS to assure that services are in alignment with safety policies and procedures
• Serve as the point of escalation for lab services standards, programs and processes within sites
• Responsible for supplier issue resolution at the site level

Experience / Knowledge Required: 

• Bachelor’s degree in science, engineering or equivalent required
• Master's degree in science, engineering, management or equivalent preferred
• Experience in Pharmaceutical R&D lab environment preferred
• Minimum of 2 years of regulatory environment experience required

Experience, Skills and Knowledge:

• Strong communications skills
• Strong management and technical skills
• Knowledge of laboratory safety standards
• Experience related to risk management, quality, and compliance
• Knowledge of lean, six sigma, just-in time inventory management, and root cause analysis
• Ability to lead and make decisions with authority

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