Senior Analyst in Duluth, GA

Job Description    

New role in CE to develop robust SOP's with regards to MAP pricing and policy enforcement. The individual will need to support the

Sr AD,Pricing and Indirect Transaction Operations on day to day processes with MAP policy and enforcement.

After Validation Cactus sends letters

Receives same day-of automated violation letters Sends appropriate correspondence to authorized dealers commensurate

to agreed-upon guidelines Issue Warnings, Violation notices, Stop Ship notices  Violation letters sent daily to merchants’ email addresses provided

by Client

CLA will provide the following:

Daily report distribution

Handled by CLA but distribution list will need to maintained for

user additions and deletions Violation and 1st Stop Notices

Handled by CLA but distribution list will

need to maintained for user additions and deletions

Build process for the following:

3rd, 4th, 5th Stop Ship notifications  for escalations and informing  Handle by CLA/CE based on protocol Develop and build Weekly/Monthly KPI/Management reports

Prioritize multiple urgent issues with calm and professional demeanor. Ability to communicate rationale succinctly with all stakeholders for project priorities and align with current business needs.

This job requires an astute attention to detail and the ability to evaluate a multitude of possible scenario. The job holder

will be challenged to decipher the differences between business impacts from both the perspective of the customer (benefit) and

companies (risk). 

The job holder will interface periodically with sales, marketing, finance and species heads; he or she will be the SME when it

comes to the systems and processes he or she supports.

The individual will also work with third party vendors, data governance, IT as well as other departments within the business on technical,

data, finance, accounting, and other related issues.

 The job holder must have a strong attention to detail and excellent communication skills and the ability to interface with other

members of the business, internal departments  and external vendors.

Solid communication and networking skills that result in collaboration with internal team members and external vendors

to ensure the success of the program.  Required Experience       

 5-7 years progressive experience in IT, Marketing, Administrative, Finance, Accounting, Customer Service and/or relevant business

experience.

Education  

Bachelor’s degree required or equivalent work experience

Shift

Hours Hourly

8:30 to 5:00

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