Admin Assistant / Receptionist in Saddle Brook, NJ

Title: Admin Assistant / Receptionist

Location: Saddle Brook, NJ (fully on-site)

Duration: Six-month assignment with the possibility of extension or conversion to full-time.

Working Hours: 8:30 AM to 5:00 PM, Monday to Friday (no early mornings, late evenings, or overtime expected)

Description

• Assist with the workflow of new insurance policies as they go through the stages of application, underwriting, policy issue, delivery, and payment
• Coordinate underwriting requirements for new insurance applications by interacting with agents, clients, outside medical vendors, and underwriters
• Assist in the training and development of agents in the areas of underwriting and new business (presentations, face to face, virtually)
• Facilitate the onboarding of new agents by processing their contracts and licenses
• Answer incoming calls and greet guests
• Support management in a variety of duties such as preparing for meetings, event planning, creating reports, pulling documentation for compliance reviews, etc.

Qualifications

• Ideal candidate should have experience in a customer service and/or administrative role
• Excellent written and verbal communication skills
• Strong computer skills with proficiency in the Microsoft Office Suite
• Proven ability to multi-task effectively
• High school diploma or equivalent.
• Minimum of one job with customer service experience (not necessarily in an office setting).
• No major gaps in work history or excessive job-hopping.

Responsibilities:

Core Tasks:

• Answering and transferring phone calls (single-line phone system).
• Managing the office conference room calendar (booking and scheduling).
• Performing data entry using Microsoft Office tools (Excel, Outlook, Planner).
• Supporting ongoing projects and daily office tasks.
• Handling customer service interactions as the first point of contact.

Additional Duties:

• Assisting with various administrative responsibilities based on the candidate's skills and progression.

Requirements:

Mandatory Skills:

• Proficiency in basic Microsoft Office tools (Excel, Outlook, Planner).
• Strong customer service abilities, as the role involves representing the company professionally to clients and staff.
• Clear and professional communication skills (verbal and written).
• Ability to adapt quickly to proprietary Client systems (training provided).
• Reliable transportation (must be able to commute to the office daily).

Preferred Skills:

• Familiarity with Microsoft Planner.
• Previous office or receptionist experience is a plus, though not required.
• Some experience handling data entry.

Soft Skills:

• Professional demeanor, both in-person and online (e.g., social media).
• Consistent attendance and reliability.
• Ability to work well in a team of 10 staff members within a broader unit of ~25 employees.

Workplace Expectations:

• Attire: Business casual.

Professionalism:

• Maintain a polished appearance as this role is client-facing.
• Social media profiles should reflect professional standards (no inappropriate content).

 Additional Notes:

• Candidates should be assessed for long-term potential, as Client values hires that could transition to permanent roles.
• The workload fluctuates with busier and slower months but generally involves consistent daily assignments.

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. We specialize in attracting and retaining talent globally for rewarding careers in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, whether in the USA, UK, India, or Ireland. Additionally, we offer Location Independent jobs and contract positions across different verticals and industries.
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