Desktop Support Analyst in Hartford, CT

Length of assignment: 1yr year with 6 Months renewal if all is going well.

Shift (if applicable): 1st Shift

Onsite M-F Hartford Campus 1MS Depot

Job description.

• We are looking for a contractor to support our Daily Depot operations.
• The role includes using ServiceNow to manage incidents and requests, resolving equipment and application issues, and deploying equipment.
• Responsibilities encompass tasks for new hires, upgrades, asset updates, peripherals, shipping boxes for equipment returns, receiving incoming equipment, and addressing various task requests in our queues.
• Additionally, the contractor will assist with imaging and QA of equipment, refreshes, iPhone support, equipment repairs, receiving and storing new hardware from vendors, and other miscellaneous tasks related to our daily support activities.

Nice to Have

• Administration and Management
• Training
• Arts and Humanities
• Technical Writing
• Clerical
• Scheduling
• Customer and Personal Service
• Customer Resolution
• QA Tools
• Testing

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. We specialize in attracting and retaining talent globally for rewarding careers in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, whether in the USA, UK, India, or Ireland. Additionally, we offer Location Independent jobs and contract positions across different verticals and industries.
Rangam strives to put job seekers first, providing them with free access to search for jobs, post resumes, and research companies. Every day, we connect millions of people to new opportunities.