Customer Service Representative in Lansing, MI

Shift Hours 8:00 am - 4:30 pm (30 minute unpaid lunch)

TOP REQUIREMENTS

• Strong computer skills including Excel
• Ability to work on a team or alone
• Strong customer service skills (ex: conflict resolution and problem solving)
• Friendly and outgoing.

Duties:

• Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered.
• Maintains an ongoing relationship with selected customers and sales staff.
• Incumbents utilize knowledge of products and product availability to provide a communications link to the customer.
• Applies advanced skills to the position within assigned functional area.
• Duties and tasks reflect substantial variety and complexity.
• Assignments are broad in nature and generally require originality or ingenuity.
• Works under minimal supervision.

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. We specialize in attracting and retaining talent globally for rewarding careers in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, whether in the USA, UK, India, or Ireland. Additionally, we offer Location Independent jobs and contract positions across different verticals and industries.
Rangam strives to put job seekers first, providing them with free access to search for jobs, post resumes, and research companies. Every day, we connect millions of people to new opportunities.