Candidate Care Coordinator in Tampa, FL

Candidates must be able to work 50% onsite in Tampa.

Top Skills:

• Efficiency with excel, excellent verbal and written communication skills (will interact with C-suite level), strong organization and problem-solving skills, knowledge of Workday and immigration processes.

Summary

• The Candidate Care Coordinator partners closely with Recruiters and supports the TA Service Model by providing end-to-end support to candidates and hiring managers, including scheduling interviews and facilitating pre-employment activities for the Americas markets with a focus on compliance, efficiency, and providing a positive Candidate and Hiring Manager experience.
• Will support multiple business units and levels across the organization.
• May include C-suite level support.
• Participates in process improvement activities and projects.

A typical day might include the following:

• Actively working within Paradox and Outlook to schedule interviews and provide timely status updates
• Managing and communicating any interview changes to the Candidate, Recruiter and Interview Team
• Booking travel arrangements and conference rooms
• Facilitating pre-employment screenings including background checks following self-adjudication practices, drugs screens, medical mandates, motor vehicle reports, and I-9 employment verification
• Supporting the Digital Onboarding Experience for Candidates and representing TA in troubleshooting or enhancement requests in the Digital Onboarding Experience
• Answering Candidate and Hiring Manager inquiries and using urgency and sound judgement to resolve problems
• Problem-solving technical issues in Workday and other TA systems for internal TA partners and Candidates
• Engaging in candidate care process improvement projects as appropriate
• Ensuring a smooth and positive candidate experience throughout the interview and pre-boarding processes
• Process Improvement activities, including:
• Participation on TAE project teams, including global projects.
• Process mapping, documentation, and presentation

Minimum Requirements:

• High School Diploma required
• Demonstrated proficiency with the Microsoft Office suite, specifically .xls
• Strong sense of urgency in addition to the ability to prioritize and complete projects in a timely manner
• Detail-oriented with excellent verbal and written communication skills
• Excellent organization and problem-solving skills
• Pro-actively embraces new trends, education, technology and tools

Qualifications:

• Spanish speaking and writing required
• 1+ years of HR Admin/Support Experience, with experience in Talent Acquisition preferred
• Knowledge of Applicant Tracking Systems (ATS) required; experience with Workday ATS and scheduling experience preferred
• Understanding of US visas (i.e. H-1B, L-1, TN, F-1, etc.) specifically around compliance and tracking of cases.
• Understanding of the multiple phases of employment sponsored green card applications, specifically PERM LCA postings & recruitment campaign.
• Self-starter who works efficiently and is comfortable managing several different projects and priorities

Physical demands:

• Long periods of sitting in front of a screen
• Hours are normal business hours based on business needs

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. We specialize in attracting and retaining talent globally for rewarding careers in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, whether in the USA, UK, India, or Ireland. Additionally, we offer Flexible Work Arrangement jobs and contract positions across different verticals and industries.
Rangam strives to put job seekers first, providing them with free access to search for jobs, post resumes, and research companies. Every day, we connect millions of people to new opportunities.