Systems Analyst in Foster City, CA

Job Description: 

• Hands on experience in setting up computers image, network connections/setup, windows infrastructure and configuration.
• Solid understanding on Windows event logs, functions and tools.
• Should be able to resolve day to day issues encountered on lab computers connected to instruments.
• Coordinate with corporate IT for their initiatives and implement same initiatives on Lab computers (Windows Patches, Security Agents, and network drop etc)
• Manage inventory of lab computers and periodically checking if those computers are running fine and/or require any update.
• Maintain existing GMP standalone systems
• Provide support during system audit trail review (Screenshots, data&restore etc)
• Manage vendor's account on local computer
• Perform periodic manual tasks, as applicable
• Taking image of computer workstation during decommissioning, replacement, and/or qualification
• Support cross functional teams for their initiates (print driver installation, security agents)
• Issue Management- Existing GMP Standalone Systems
• L1 support on sparc tickets created for standalone systems.
• Work with team for tracking and trending issues on standalone systems
• Support team members for their requests on new computer setup, local configurations, validation of system, decommissioning old computers, taking an image and managing those images.
• Support cross functionally for multiple initiatives that require changes in lab computers like driver installation, local account/group/permission management.
• Support lab personnel for issues regarding computer, IT infrastructure, and day today request regarding computerized systems in the lab.
• Team player, customer focused, Critical thinking, and problem solving skills are critical for this role

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