Day Shift likely from 8:00a - 4:30p but flexibility may be open

Skillset Matrix:

• Technology Requirements (I.E Programs, systems, etc): Exposure to Salesforce, Microsoft, and scanning preferred but not required.
• What does a typical day look like? (daily tasks) Assisting the dept with outgoing and incoming mail, scanning, uploading documents to patient accounts. Processing of financial assistance applications. Case creation along with insurance verifications.
• Preferred background/prior work experience? Medical is preferred but not required.
• Priority soft skills Time management, communication, adaptability and problem solving

• Inbound and Outbound phone calls
• Insurance Verification
• Case Management
• Documentation

Summary of Duties and Responsibilities:

• Inbound/Outbound Calls: Assist with handling inbound and outbound phone calls to address patient inquiries and provide information about services.
• Task Completion: Complete assigned tasks efficiently and accurately, ensuring all duties are performed to high standards.
• Case Load Creation: Assist in creating and managing caseloads, ensuring accurate and timely processing of patient cases.
• Documentation: Ensure patient documentation is correct, complete, and up to date, maintaining high standards of accuracy.
• Insurance Verification: Verify and interpret insurance benefits and upload correct patient estimates to ensure accurate billing.
• Financial Assistance Processing: Obtain all required documents for processing applications and is familiar with associated policies.
• Administrative Support: Perform basic administrative tasks such as data entry, filing, and maintaining patient records.
• Cross-Functional Collaboration: Ensures effective communication and teamwork across different teams to achieve common goals and drive organizational success.
• Emotional Intelligence: Act in a professional manner and be self-aware of their tone and energy, ensuring interactions are respectful, empathetic, and conducive to a positive work environment.

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. We specialize in attracting and retaining talent globally for rewarding careers in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, whether in the USA, UK, India, or Ireland. Additionally, we offer Flexible Work Arrangement jobs and contract positions across different verticals and industries.
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